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Foundations Of Senior Management | | |
  The information facts of life
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Most of the information in organisations
and most of the information people care
about isnt on computers.
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Managers prefer to get information from
people rather than computers; people add
value to raw information by interpreting it
and adding context.
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The more complex and detailed an
information management approach, the less
likely it is to change anyones behaviour.
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All information doesnt have to be common;
an element of flexibility and disorder is
desirable.
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The more a company knows and cares about
its core business area, the less likely
employees will be to agree on a common
definition of it.
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If information is power and money, people
wont share it easily.
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The willingness of individuals to use a
specified information format is directly
proportional to how much they have
participated in defining it or trust others
who did.
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To make the most of electronic
communications, employees must first learn
to communicate face to face.
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Since people are important sources and
integrators of information, any maps or
mdels of information should include people.
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There is no such thing as information
overload; if information is really useful, our
appetite for it is insatiable.
Davenport, 1994
Please send your comments to webmaster@churcher.com. This document was updated 17/11/98. 
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