Foundations Of Senior Management

Managing People - A Broad View
Managing People - Core functions

Roles

Fayol

  • Forcast & Plan
     
  • Organise
     
  • Command
     
  • Co-ordinate
     
  • Control
     

Mintzberg

  • Interpersonal
     
    • Figurehead
       
    • Leader
       
    • Liaison
       
  • Informational
     
    • Monitoring
       
    • Dissemination
       
    • Spokesperson
       
  • Decisional
     
    • Entrepreneur
       
    • Disturbance handler
       
    • Resource allocator
       
    • Negotiation
       

Bounded problems

  • Priorities clear
     
  • Limited implications
     
  • Can be treated as a separate matter
     
  • Limited number of people involved
     
  • Know what needs to be known
     
  • Know what the problem is
     
  • Know what would be a solution
     
  • Limited timescale
     

Unbounded problems

  • Priorities called into question
     
  • Uncertain but greater implications
     
  • Can't be disentangled from its context
     
  • More people involved
     
  • Don't know what needs to be known
     
  • Not sure what he problem is
     
  • No solutions
     
  • Longer uncertain timescale
     

Bounded rationality

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