Foundations Of Senior Management

Managing People - A Broad View
Change

Thinking About

• Reactions
• messy
• Forcefield analysis
• Reasons for resistance

Reactions

• enthusiasm
   
• threat
   
• ambivalence
   

messy

• hard
   
• soft
   

Forcefield analysis

• Driving forces
   
• Restraining Forces
   

Reasons for resistance

• Parochial self-interest
   
• Misunderstandings & lack of trust
   
• Different assessments
   
• Low tolerance for change
   
• Rosabeth Moss Kanter
   
  • Loss of control
     
  • Excessive personal uncertainty
     
  • Avoid surprises
     
  • The difference effect
     
  • Loss of face
     
  • Concerns about competence
     
  • Ripples
     
  • more work
     
  • Past resentments
     
  • Real threats
     

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