Foundations Of Senior Management

Managing People - A Broad View
Groups & Teams

Improving Group Effectiveness

• contextual factors
• internal factors
• common problems

contextual factors

• size
   
• composition
   
• task
   
• resources and support
   
• external recognition
   

internal factors

• leadership
   
• task & maintenance functions
   
  • task
     
    • Proposing/initiating
       
    • Building
       
    • Diagnosing
       
    • Giving & seeking Information
       
    • evaluating
       
    • Decision making
       
  • maintenance
     
    • Gate-keeping
       
    • Encouraging
       
    • Conflict resolution
       
    • Giving feedback
       
    • Dealing with feelings
       
    • Looking after physical needs
       
• interaction patterns
   
  • wheel
     
  • all channel
     
• Motivation
   

common problems

• hidden agendas
   
• group anxiety
   
• Groupthink
   
  • illusion of invulnerability
     
  • collective efforts to rationalise
     
    • discount warnings
       
  • unquestioned belief in groups inherent morality
     
  • stereotyped views of enemies
     
  • direct pressure against members strong arguments
     
    • against stereotypes
       
    • against illusions
       
    • against commitments
       
  • self-censorship
     
  • shared illusion of unaninimity
     
  • New Branch
     
  • self appointed mindguards
     

Please send your comments to webmaster@churcher.com. This document was updated 17/11/98.